Frequently Asked Questions
Please read through the questions and answers below. If you do not find the answer to your question, please contact us on 01792 796666 or firstname.lastname@example.org, we are always happy to help.
Whilst this site is primarily an information site on our products for our re-sellers and the end user, certain lines and clearance items can be purchased through the ‘Shop’ tab.
Our customer service and sales departments are open to assist 08:30 – 16:30 Monday – Friday. We are not open during National holidays.
We manufacture and also import and supply a large range of ladder and access equipment. This includes Extension ladders, Stepladders, Tower and access equipment, and specialised warehousing access equipment. Click below to view our product catalogue for more information.
Due to EN-131-2 certification & regulations all our extension ladders are designed and manufactured to be used as a whole and are not to be taken apart.
Due to EN-131-2 certification & regulations the stabiliser bar is an integral safety feature of the ladder and the ladder should not be used unless this is in place.
We aim to deliver within 5 working days of receipt of your order.